404 Finders Hub
Student Support & Institutional Care
Grievance Redressal
ACE Engineering College is committed to providing a fair,
transparent and supportive environment where students, faculty
and staff can raise genuine concerns without fear of
discrimination or victimization.
Fairness. Transparency. Resolution.
Every grievance deserves to be heard respectfully and handled
through a fair and appropriate process.
Impartial process
Confidential handling
Defined procedure
Student focused
A platform to be heard
The Grievance Redressal Committee works to maintain a respectful,
cordial and strife-free environment across the institution.
Fair & Impartial
Grievances are considered objectively while ensuring fairness,
procedural integrity and natural justice.
Confidential
Concerns are handled responsibly with due consideration for
privacy and confidentiality.
Student Friendly
Students are encouraged to express genuine concerns freely and
frankly without fear of victimization.
How grievance redressal works
A structured approach helps ensure that every concern receives
appropriate attention.
Submit
Submit your grievance through the designated grievance platform.
Review
The concern is reviewed to understand its nature and scope.
Resolution
Appropriate discussion, investigation or mediation is undertaken.
Action
Findings and appropriate corrective action are communicated
through the established process.
Creating a respectful campus for everyone
ACE Engineering College encourages an environment where students,
teachers and staff can communicate concerns constructively while
respecting the dignity and rights of one another.
Fairness and impartiality in grievance handling
Natural justice and procedural fairness
Effective communication and feedback
Freedom to express genuine concerns
Respect for the dignity of every individual
Promotion of cordial student–teacher relationships
Grievance Redressal Committee
The committee comprises institutional representatives who work
together to address grievances fairly and responsibly.
| S. No. | Name | Associated With | Role |
|---|---|---|---|
| 01 | Dr. M. Kesava Reddy | Principal | Chairman |
| 02 | Dr. M. Srinivasa Rao | Controller of Examinations | Convener |
| 03 | Dr. Ch. Sasikala | Professor, Environmental Science & Technology, JNTUH | Member |
| 04 | Mr. Raghu Vamsi Yadala | Chief Operating Officer | Member |
| 05 | Mrs. Mamatha Rao Pasumarthi | Director – Administration | Member |
| 06 | Dr. Y. Chakrapani | Dean, ECE | Member |
| 07 | Dr. M. V. Vijaya Saradhi | HoD-CSO | Member |
| 08 | Dr. Ch. Vijaya Kumar | HoD-CSE | Member |
| 09 | Prof. K. Jaya Bharathi | HoD–IT | Member |
| 10 | Dr. Shaik Saleemmiya | I/c HoD-CE | Member |
| 11 | Dr. M. Prasad | HoD-EEE | Member |
| 12 | Dr. Kore Mahesh | I/c HoD-ME | Member |
| 13 | Dr. S. Kavitha | HoD-CSE(AI&ML) | Member |
| 14 | Dr. P. Chiranjeevi | HoD-CSE(DS) | Member |
| 15 | Dr. K. Prem Kumar | HoD-AIM | Member |
| 16 | Dr. R. Suresh | HoD-AID | Member |
| 17 | Dr. S. Pavan Kumar | HoD-Mathematics | Member |
| 18 | Dr. C.V.R. Krishna Mohan | HoD-Physics | Member |
| 19 | Mrs. C. Shobha Reddy | HoD-Chemistry | Member |
| 20 | Mr. D. Srinivas | HoD-English | Member |
| 21 | Dr. M. Kondala Rao | HoD-MS | Member |
Functions of the Committee
The Grievance Redressal Committee works to ensure that complaints
and concerns are addressed through a fair and responsible process.
Receive and appropriately record grievances submitted by
students, faculty and staff.
Conduct an initial review to determine the nature and scope of
the grievance.
Encourage informal discussion and mediation wherever
appropriate.
Ensure that concerned parties receive an appropriate opportunity
to present their views.
Maintain confidentiality of grievance proceedings and protect
the privacy of individuals involved.
Examine relevant information and evidence wherever necessary to
arrive at a fair conclusion.
Recommend appropriate corrective measures based on the findings
of the committee.
Promote a harmonious and respectful environment across the
college community.
Have a genuine concern?
If you have a grievance that requires institutional attention,
submit it through the official ACE Engineering College grievance
platform.